It is a commonly accepted fact that organizations buy various CAD/CAM/FEA software packages with a definite road map on how it will help them design world-class products efficiently and productively. However what is also not very uncommon is that after 6-9 months, the initial interest gives way to a belief that the software is not being used to the fullest extent. This belief is not misplaced as a lot of software dealers sell software and then fail to provide the after-sales support to the required degree which may be due to the service provider being slow to respond, inadequately equipped with the software or just not very efficient.

To overcome these very common problems, RHS ENGINEERING SERVICES offers support services to companies who use various CAD/CAM packages. The software packages on which we currently provide support are;

	Pro/ENGINEER release Wildfire 3.0, 2.0, Wildfire & 2001
	Pro/MECHANICA release Wildfire 3.0, 2.0, Wildfire & 2001
	SolidWorks release 2005,2004,2003
	SolidEdge release 17,16,15,14
	Mechanical Desktop release 6.0
	AutoCAD release 2004 backwards up to R14

Our support packages are in the form of contracts valid for a minimum of one year. You may avail of our support services even though you may have purchased the software from another service provider. Our dedicated technical team is conversant with the latest versions of various CAD/CAM packages and is fully aware of the user’s common problems. The key features of the package are;

	Prices start from as low as Rs.25,000 (USD 520) per year for local clients.
	Support via phone/fax/mail
	Problem logging may be done through our help-line support@rhs-services.com.
	In case of local clients, site-visit is provided on same day in case the problem cannot be solved over mail/ phone.
	For out-station clients, site-visit is provided on the next working day in case the problem cannot be solved over mail/phone.